Public Safety News and Topics

Active Listening, Other Communications Skills May Help Responders Deal with “Difficult” Members of the Public

Law enforcement, firefighting, emergency medicine, and corrections are fields often marked by interactions with “difficult” people. Whether their bad behaviors come as the result of a personality disorder or simply a bad day, communications techniques like active listening and de-escalation may be what responders need to provide adequate service — and avoid unpleasant outcomes, such as unnecessary use of force.

Correctional Facilities Are Not Immune to Technology Needs — And Its Dependence Will Only Grow

The modern correctional industry is undergoing a full-scale tech revolution. But while other sectors of public safety have seen innovation in powerful gadgets, corrections is seeing some of its most powerful innovations in architecture, leveraging existing consumer technologies for industry usage, and "big data" analytics. And as these technologies continue to improve the quality of life for inmates, officers, and citizens alike, they will prove more indispensable with time.

Managing Digital Security: Knowledge, Small Adjustments Key to Avoiding Breach

As technology needs grow in public safety, so too do the risks of ineffective cyber-security. While these risks cannot be entirely eliminated, it is possible to effectively mitigate them by utilizing best practices from the private sector, developing effective policies, and using vendor contracts as an opportunity to delegate responsibilities.

Indiana State Police Selects Acadis Readiness Suite for Training and Certification Management

Envisage Technologies announced today that it has been awarded a new contract by the Indiana State Police. Acadis will support legally defensible training and certification records for ISP’s 1,350 sworn law enforcement officers.

Training to improve communication and community education

In some areas of policing, the line between a training program and its outcome is as clear as it is reproducible. This cause-effect that is easily measured can make it easier for departmental decision-makers to choose the training their officers receive, and it gives those developing and presenting courses a top-of-the-list selling point. Other outcomes are more difficult to measure through the lens of training. Such is the case with police-community relations.

Rise in body camera usage and support highlights challenges of mass implementation

As public support and grant funding continue to drive body cam adoption across the nation, departments must recognize both the challenges and limitations of implementing this technology. By investing time in policies at the outset, however, departments can effectively use body cams to manage their interactions and communications with the public.

State of California Awards New Contract to Indiana-Based Envisage Technologies

Envisage Technologies announced today that it has been awarded a new contract by the State of California’s Department of State Hospitals (DSH). As part of the contract, Envisage will implement the Acadis® Readiness Suite to replace DSH’s legacy training management system for their law enforcement division.

High stakes testing: What departments must know to get a step ahead of cheaters

With information easier to share than ever before – whether through e-mail, text messaging, social media, or otherwise – recent cheating incidents involving public safety professionals serve as a grim reminder that high stakes testing procedures have not kept pace with advances in technology.