Active Listening, Other Communications Skills May Help Responders Deal with “Difficult” Members of the Public

Law enforcement, firefighting, emergency medicine, and corrections are fields often marked by interactions with “difficult” people. Whether their bad behaviors come as the result of a personality disorder or simply a bad day, communications techniques like active listening and de-escalation may be what responders need to provide adequate service — and avoid unpleasant outcomes, such as unnecessary use of force.

IADLEST Announces Updates to National Certification Program

MERIDIAN, IDAHO – The International Association of Directors of Law Enforcement Standards and Training (IADLEST) is pleased to announce the next stage of the National Certification Program (NCP). Training providers who get their courses certified will now receive additional support from both IADLEST and Envisage Technologies, the creators of […]

Managing Digital Security: Knowledge, Small Adjustments Key to Avoiding Breach

As technology needs grow in public safety, so too do the risks of ineffective cyber-security. While these risks cannot be entirely eliminated, it is possible to effectively mitigate them by utilizing best practices from the private sector, developing effective policies, and using vendor contracts as an opportunity to delegate responsibilities.

For firefighters, health and safety concerns extend beyond fire grounds

The structures we spend our lives in are protected by carefully designed fire codes and improved alarm systems, but the materials comprising them (and the contents therein) are thinner and quicker to burn than ever. Alongside structural damage and the immediate injury concerns it causes, the toxic smoke these smoldering materials emit can cause long-term illness, the chances of which increase with every second a victim or first responder is exposed. For firefighters, this makes tracking exposure to toxic materials a way of life, whether presumptive illness laws are in place to protect them or not.

Rise in body camera usage and support highlights challenges of mass implementation

As public support and grant funding continue to drive body cam adoption across the nation, departments must recognize both the challenges and limitations of implementing this technology. By investing time in policies at the outset, however, departments can effectively use body cams to manage their interactions and communications with the public.

Verbal Judo fills a unique gap in de-escalation training

Common sense, empathy, and knowing when to use force are keys to understanding the art of Verbal Judo. Explore key issues in this overview of Verbal Judo methodology and how it is used as a tool for de-escalation and a measurement when use of force becomes a necessary course of action.

Wearable technology is maturing at the right time for public safety

First Responders, as a group, have a unique relationship with technology. The ability to apply technology to fitness, training activities, and established procedures in the first responder field allows for the integration of many technological developments into every day practices. Much of the current excitement around wearable technology in fields like firefighting, emergency medical services, and law enforcement draws from this patience and past success. With enough time to iron out the technical, financial, and bureaucratic details surrounding them, off-the-shelf wearable gadgets and purpose-built tools—along with the software that runs on them—have a chance to realize their full potential.

Private-Industry Management & Training Corporation Selects Acadis® Readiness Suite for Training Management

Envisage Technologies announced today that it has been chosen by private-industry Management & Training Corporation (MTC) to implement the Acadis® Readiness Suite to replace their legacy training management systems for their corrections division.