For public and private organizations, overcoming so-called “information silos” (practices and policies that inhibit efficient information sharing) is a major concern. In first response, where documentation is heavy and digital systems often serve as islands unto themselves, the sense of urgency is even greater. Acadis, a Training Management System (TMS) designed to streamline and automate training processes, can help responder agencies overcome an area of response work fraught with “siloized” information—especially when used alongside its suite of powerful modules.
As a training coordinator, time can be an asset or a hurdle. Your ability to manage it effectively will largely decide which.
For Departments Seeking to Improve Public Image, Emulating Dallas PD Promises Both Successes and Struggles
As evidenced by David Brown’s tenure as chief of the Dallas Police Department, community-focused initiatives can be extremely valuable in building a positive public image. However, for departments seeking to emulate his philosophy, they must be mindful that the measures he implemented did not come without cost. By being mindful of and attentive to these challenges, departments can strive to improve both external and internal relations.
Active Listening, Other Communications Skills May Help Responders Deal with “Difficult” Members of the Public
Law enforcement, firefighting, emergency medicine, and corrections are fields often marked by interactions with “difficult” people. Whether their bad behaviors come as the result of a personality disorder or simply a bad day, communications techniques like active listening and de-escalation may be what responders need to provide adequate service — and avoid unpleasant outcomes, such as unnecessary use of force.
MERIDIAN, IDAHO – The International Association of Directors of Law Enforcement Standards and Training (IADLEST) is pleased to announce the next stage of the National Certification Program (NCP). Training providers who get their courses certified will now receive additional support from both IADLEST and Envisage Technologies, the creators of […]
Like body cameras, civilian review and oversight organizations have been viewed as a quick fix in the ongoing battle to improve relations between police and the public. The reality, however, leaves several unanswered questions, and little in the way of hard data to back up the practice’s effectiveness.
In some areas of policing, the line between a training program and its outcome is as clear as it is reproducible. This cause-effect that is easily measured can make it easier for departmental decision-makers to choose the training their officers receive, and it gives those developing and presenting courses a top-of-the-list selling point. Other outcomes are more difficult to measure through the lens of training. Such is the case with police-community relations.
In this webinar, Chief Clive Savacool discusses how to prepare for promotion in the fire service. He focuses on preparation for interviews, your resume, and answering questions in the interview.
Police have long struggled with effective ways to tailor standard training, skills, and protocol to mental health situations. And though no one individual solution for such a varied problem exists, specialized training—applied, at times, with alterations to department culture—is one way to ensure public safety officers are more prepared to respond to incidents in which mental health plays a role.
Common sense, empathy, and knowing when to use force are keys to understanding the art of Verbal Judo. Explore key issues in this overview of Verbal Judo methodology and how it is used as a tool for de-escalation and a measurement when use of force becomes a necessary course of action.