Senior Project Manager

Summary

This is a chance for you to join a challenging and inspiring professional environment where you will have the opportunity to make an impact. Every day you will work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. Together we create an innovative environment that drives forward with a passion to make communities safer. If you are the right person for the role you will be part of a fantastic journey in a dynamic, high-growth organization.

 The Project Manager is responsible for developing detailed project plans and tracking progress across all new customer implementations. You will work cross-functionally with sales and implementation teams to ensure deliverables are being met in a timely and efficient manner. You will also help to create project documentation such as business requirements, project timelines, and work product validation.

Responsibilities

  • Support internal resources and external stakeholders for flawless project execution in terms of timing, resource utilization and client satisfaction.  
  • In collaboration with Software Project Consultants, ensure projects  are delivered on time, within the scope of agreements and within budget
  • Track project progression and report status to internal team members and leadership as well as external stakeholders  
  • Develop, review and/or approve project requirements, involving all relevant stakeholders and ensuring technical feasibility
  • Manage resource forecast, availability, capacity plan and project allocation
  • Create, maintain and update detailed project plans to track progress
  • Utilize appropriate verification techniques to manage changes in project scope, schedule and cost
  • Measure project performance using appropriate systems, tools and techniques
  • Report and escalate project issues and risks to internal leadership and external stakeholders as needed  
  • Develop project management processes and tools that automate and streamline workflows and support consistent, high-quality delivery of services to our customers
  • In cooperation with the project team, create and maintain comprehensive project documentation to include  contract deliverables , implementation plans, business requirements documentation, test scripts, work product validation and project artifacts, as needed
  • Train and mentor Software Project Consultants to enhance overall project management skills; and provide onboarding and enablement support to the team

We would know this person was doing a great job if…

  • ...The overall health and status of projects is up to date and available to anyone who needs it
  • ...Projects are staying within the planned time, budget and scope
  • ...The implementation team feels supported by the processes and tools provided
  • ...Customers receive value and transparency in timely project status reports and documentation
  • ...Resources  are utilized in the most efficient manner
  • ...Ongoing project risk assessment and mitigation strategy execution is actively taking place across all projects in real-time

Required

  • 5+ Project Management experience
  • Strong skills using Microsoft Project software
  • Enterprise-class software implementation experience
  • Demonstrated ability to manage 20+ projects with accurate and timely project documentation and high levels of client satisfaction
  • Experience with automation in a SaaS or Professional Services setting
  • PMP or PgMP certification not required but highly preferred  
  • Local or Regionally located to Bloomington/Indianapolis area

DEPARTMENT: Customer Success
REPORTS TO: VP of Customer Success
DIRECT REPORTS: None
FLSA STATUS: Exempt
TRAVEL: 25%
LOCATION: Bloomington, IN 

All qualified applicants will receive consideration for employment without regard to disability, protected veteran status, age, race, creed, color, religion, sex, marital status, affectional or sexual orientation, gender identity or expression, ancestry, nationality, or national origin.  We shall comply with all federal and state laws concerning the employment of persons with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC) and the Americans Disability Act (ADA). The company will reasonably accommodate qualified individuals with a disability so that the individual can perform the essential functions of a job unless doing so causes a direct threat to the individual, consumers, or others in the workplace and the threat cannot be eliminated by reasonable accommodation and/or if the accommodation creates an undue hardship to Envisage Technologies.